I’ve been part of the customer education community for almost three decades, and it’s been stable until recently. While newcomers once tackled a steep learning curve, staying updated was relatively straightforward. 

Welcome back, everybody, to another episode of The Talented Learning Executive Briefing Series. As I always tell you, this is my favorite series of content

The hype around artificial intelligence has reached such a level that it’s impossible to overlook. Maybe it’s because I’m immersed in learning technology circles,

Royal Canaan, a leading global provider of pet food products, has implemented a robust training program that spans throughout its extended enterprise

Sabre, a leading provider of technology solutions for the travel industry, leveraged the NetExam Learning Management System (LMS) to streamline and optimize.

AT&T Partners must obtain certification in AT&T products before selling them. The NetExam LMS made it easy for AT&T to track user progress,

John Leh: Welcome to another insightful journey into the world of learning management systems (LMS) with John Leh from Talented Learning.

NetExam consistently shines in the Talented Learning Awards, thanks to its focus on extended enterprise learning. I first connected with the NetExam team a decade ago when I was starting out with Talented Learning.

We are thrilled to announce that the NetExam Learning Management System (LMS) has been recognized as a “Powerhouse” on the prestigious 2024 RightFit Solution Grid for Learning Systems.

As a customer education leader, you have the freedom to select from a wide array of ROI metrics, allowing for straightforward measurement and validation of program effectiveness, This paves the way for securing funding.

In training, individuals or entities acquire knowledge, develop skills, and improve their performance in a particular area. The power of training lies in its ability to enhance competence, foster personal and professional growth and drive positive change.

companies face the constant challenge of ensuring that their customers not only understand their products but also make the most of their capabilities.

The Results level is the fourth, final, and most difficult level in Kirkpatrick’s model to assess following training. At this level, the organization is looking beyond the ability of employees to complete the work (level 3 – Behavior), if learning occurred as a result of the training

In our last post, we dove into the first level of evaluating a training program using Kirkpatrick’s model, Reaction. The next level we’ll investigate is Learning, where we explore what aspects of the training the participant feels added to their knowledge.

In our last post, we dove into the first level of evaluating a training program using Kirkpatrick’s model, Reaction. The next level we’ll investigate is Learning, where we explore what aspects of the training the participant feels added to skills.

My employee went to training. How do I know if there was a benefit to the employee? To the organization? Those questions are on the mind of any leader or manager when they send someone to training, especially if the training is in-person.

A discussion about what you should expect in a Channel Partner Training LMS between Brett Strauss, Founder and President of NetExam and John Leh, CEO and Lead Analyst at Talented Learning.

A channel partner certification training program is provide your channel partners with competencies they need to sell and support your products. certification requirements for your channel partners.

Channel partner certification can offer several benefits for both for the company providing certification and the partners who complete it. Here are some key benefits, both the company and it’s partners

Incentivism in channel partners refers to motivating and rewarding channel partners for
their performance in selling a company’s products or services.
Incentives can take many forms, including financial rewards,financial rewards, non financial rewards.

it’s more important than ever to ensure the security of these virtual environments. Online learning environments include online classrooms, virtual meeting platforms, digital courses, and more.

Launching an effective and successful Channel Partner training program is possible when you follow specific steps. These steps protect your products and ensure your partners know how to offer and demonstrate them.

Traditionally what I’ve seen when working with global manufacturers training their partners, is that all technical training is made available in English only as English tends to be the primary language for programmers and developers.

How do you know if your training for channel partners is impactful? Is it helping them sell more of your product? You can certainly survey your channel partners.

The objectives of training your channel partners are very different from training your employees. You provide training for your employees for mandatory compliance programs, job duties, and for succession planning etc.

NetExam, the leading enterprise learning management system for channel partner training, has been named a Top 20 Specialist Learning System for 2022 by Talented Learning.